Microsoft MB2-718 Exam Questions – Easy Way To Prepare

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Latest Microsoft MB2-718 Dumps Exam Questions and Answers:

Version: 10.0
Question: 21

Which statement defines a User Interface Integration (UH) action?

A. the data sent to the action
B. the signature of the action to be performed
C. the action to be performed
D. the trigger for an action

Answer: D

Question: 22

What are three functions of the Unified Service Desk (USD) Global Manager hosted control? Each correct answer presents a complete solution.

A. Provide process flows to respond to agent request for help.
B. Manage data for the session.
C. Interpret window navigation rules.
D. Provide escalation alerts to manage agents who need help.
E. Provide data to the toolbar components and agent scripts.

Answer: CDE

Question: 23

You plan to create surveys for a multinational company that manages hotels. You must create a unique survey for each hotel location. Which statement is true?

A. You can capture up to 10,000 survey responses per day.
B. You can store unlimited survey responses over time.
C. You can publish a maximum of 200 surveys.
D. All surveys must use the same theme.

Answer: C

Question: 24

You are creating a new survey with the Voice of the Customer Survey designer.
Which two statements regarding the Voice of the Customer Survey designer are true? Each correct answer presents a complete solution.

A. The Complete page must always display last.
B. The Welcome page must always display first.
C. Surveys can have up to three pages.
D. Surveys can contain unlimited questions.

Answer: AB

Question: 25

You need to implement Microsoft Power BI to analyze and visualize data.
Which two actions can you perform? Each correct answer presents a complete solution.

A. Use iframes to display content
B. Implement custom visualizations.
C. Use a file that is stored in Microsoft OneDrive as a data source.
D. Display the most recent version of the data always.

Answer: A,B

Question: 26

You enable feedback for a Voice of the Customer survey. What is the total number of questions allowed for the survey?

A. 30
B. 40
C. 100
D. 250

Answer: B

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